Contact
How can we help?
Questions about your order, a card or restoration? Send a message or jump to the help topic below.
Contact us
Questions about a card, an order or restoration? Use this form or email contact@beezvreez.com. Include your order number if available.
Beezvreez TCG
Dutch sole proprietorship
KvK: 94928177
Business and returns address: Bodestraat 427, 1315 HK Almere, The Netherlands.
Restoration questions
Share the card’s era and language, describe the issue and tell us what you hope to improve. Clear front, back and close-up photos help with the first conversation.
See what we restore and the restoration FAQ before sending a card.
Order help
Check your order-confirmation email or the information in My account. You do not need an account to ask for help. Include your order number if available.
Shipping questions
We ship within the Netherlands with PostNL. Available shipping methods and charges are shown at checkout before payment.
We dispatch in-stock orders within 1–5 business days after payment, or after order confirmation if an agreed payment method allows payment after delivery. Business days are Monday to Friday, excluding Dutch public holidays. Carrier delivery time is additional. Restoration turnaround is agreed separately.
Frequently asked questions
For more answers, visit the full FAQ.
Is card analysis free?
Yes. Card analysis is free. Share clear photos and describe the damage so we can discuss suitability, realistic expectations and the next steps before you send anything.
What does restoration cost?
Current prices are Clean & Polish €15, Dent removal €25, Small crease €30 and Big crease €50. Card analysis is free.
Prices may change with future demand and the time available for restoration. We discuss the scope and confirm the price before work is agreed. For a card with several issues, ask for an assessment rather than adding the prices together.
Do you fix whitening, missing ink or centering?
No. We do not fix whitening, replace missing ink, recolour edges or correct off-center printing. Our focus is preservation and improving the existing card, rather than adding back what is missing.
Where can I find my order information?
Check your order-confirmation email or sign in to My account. If you need help, include your order number when contacting us.